Privacy Policy
Privacy Policy – Reliant Home Protect
Effective Date: 03/31/2026
Reliant Home Protect (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us, including via SMS.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Full name
• Phone number
• Email address
• Mailing address
• Property information
• Payment and billing information
• Account and service-related information
• Any information provided during phone calls, emails, or website submissions
We may also collect limited technical data such as IP address, browser type, and website usage information.
2. How We Use Your Information
We use your information to:
• Provide and manage home warranty services
• Process enrollments and payments
• Maintain and update your account
• Respond to claims and service requests
• Communicate with you regarding your account
• Provide customer support
• Improve our services and operations
• Comply with legal and regulatory requirements
3. SMS Communications
If you provide your mobile number and consent to receive text messages, Reliant Home Protect may send you SMS communications related to your account, including:
• Payment reminders
• Claim updates
• Service notifications
• Account alerts
Message frequency may vary. Message and data rates may apply.
4. SMS Consent and Opt-In
SMS consent may be obtained through:
• Website forms with an unchecked opt-in checkbox
• Verbal consent during a recorded phone call
Consent to receive SMS messages is not a condition of purchase.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
• Replying STOP to any message
• Contacting us directly
Once you opt out, you will no longer receive SMS messages from us, except where required for legal or transactional purposes.
6. Help and Support
If you need assistance, you may:
• Reply HELP to any SMS message
• Call us at 888-785-8333
• Email us at support@relianthomeprotect.com
7. Information Sharing and Disclosure
We do not sell your personal information.
We may share your information with:
• Service providers and vendors who assist in operating our business
• Payment processors
• Contractors or service providers fulfilling claims
• Legal or regulatory authorities when required
SMS consent and phone numbers are not shared with third parties for marketing purposes.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.
You may adjust your browser settings to disable cookies if desired.
10. Your Rights and Choices
You may:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where permitted by law
To make a request, contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us:
Reliant Home Protect
2911 Royal Ln., Suite A-1
Dallas, TX 75229
Phone: 888-785-8333